About your invoice

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Please click here to download an annotated example of one of our invoices.

What is 'back billing'
Back billing is the cost incurred between your service going live and your invoice being raised. Your first invoice will include a 'back billed' charge to cover your subscription from the date your service went live to the date your billing account was activated. The back billing charge appears on your invoice as a one day cycle.

For more information about billing and payments, see our Billing and Payment FAQ.

For details on how to contact Customer Services please click here.