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How To Pay

By Direct Debit or Credit Card

If your payment is by Direct Debit or credit card then no further action is required. If your Direct Debit or credit card details have changed you can update this information on-line at www.demon.net/mypayment

By Post

All cheques should be made payable to Demon, quoting your Demon Account Number and the Invoice Number to which your payment relates on the reverse of the cheque.

With your cheque, please also send us a completed remittance advice slip or a copy of the relevant invoice.

All cheques should be sent to:

    Demon Payment Centre
    P.O. Box 25230
    Glasgow
    G2 5XY
PLEASE NOTE: Payments by cash or postal order cannot be accepted.

By BACS (Bankers Automated Clearance System)

Our bank details:

Barclays Bank plc
Edgware Road/Marble Arch CRP
131 Edgware Road
London
W2 2HT

Sort Code:	20-65-63
Account Code:	20864668
BIC*:	BARCGB22
IBAN**:	GB52 BARC 2065 6320 8646 68

If paying by BACS you should ensure that you complete a remittance advice slip, quoting your Demon Account Number and the Invoice Number to which your payment relates.

Alternatively, please send a copy of the relevant invoice together with confirmation of the BACS payment. The remittance advice slip/copy invoice should be sent to:

    Demon
    Remittance Advice
    P.O. Box 25230
    GLASGOW
    G2 5XY

Alternatively, you can also send your remittance advice slip by email to: demon_customer_remittances@thus.net.

Advice and Enquiries

Our Customer Service advice line is open from 8am to 8pm, Monday to Saturday, to answer any questions about your invoice or our services. We can help you with any of the options below:

• Billing enquiries;
• Payment options;
• Setting up a Direct Debit payment for your account;
• Change of address;
• Service amendments;
• General enquiries.

Please contact us on 0845 272 2666

Email us at customerservices@demon.net

Or write to us at:

    Demon Customer Services
    Gateway House
    322 Regents Park Road
    Finchley
    London N3 2QQ

IF YOU HAVE ANY QUERIES REGARDING YOUR CHARGES AND HOW THEY HAVE BEEN CALCULATED OR TO CHANGE YOUR DIRECT DEBIT OR CREDIT CARD PAYMENT DETAILS, PLEASE VISIT:

www.demon.net/helpdesk/youraccount/

* The Bank Identifier Code, also known as a 'BIC' or 'BIC code', is a worldwide standard used by financial institutions. It helps identify a specific branch or payment centre when processing automated transactions.

** An International Bank Account Number (IBAN) is a worldwide standard for numbering bank accounts. It functions like an addressing system in support of cross-country and international payments.