Support and installation

All the necessary ADSL router equipment and micro filters are supplied and installed by engineers. For any queries please check our FAQs.

Provisioning will be as per our normal ADSL provisioning process.

Note: NAT (Network Address Translation) has the benefit of increased security on a network. As implemented by BT with blocked ports, the NAT option prevents users from collecting SMTP mail or running any type of server, and software making use of specific ports may not work. The Non-NAT configuration on our ADSL services includes up to 13 usable IP addresses and SMTP mail. If this option is chosen, or is supplied with the service, customers are advised to run a firewall on the network.

Relevant documentation comprises BT's SIN 346 BT ADSL Interface Description (both October 2001), the ITU's G.992.1 Asymmetrical digital subscriber line (ADSL) transceivers, and the IETF's RFC 2364 PPP over AAL5 (July 1998). Relevant standards and documentation are available at http://www.sinet.bt.com

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