Technical specification

Speed
The service operates upstream at up to 250kbps and downstream at up to 500kbps. Always-on unmetered access and unrestricted 24 hour TCP/IP traffic. Allows you to send and receive emails 24 hours a day.

Contention
The service is contended at 20:1 (ie up to 19 other users could share the bandwidth).

Installation
The service is installed by engineers who provide all the necessary equipment including a router and microsfilters. Broadband requires a standard analogue phone line provided by BT.

Web space
20MB commercial Web space.

Email
If you choose the NAT service, mail collection is via POP3 only. If you choose the Non-NAT service mail delivery is only via SMTP, to your mail server. In the event that your server is unavailable, we will hold any mail destined for you for a period of up to eight days. Any mail held by us will be forwarded onto you once your server is available again.

Electronic fax
No need for additional equipment, paper or dedicated phone line.

IP address assignment
Choice of NAT or Non-NAT configuration. Multiple users can be connected using the router that is provided with this service.

Upgrades
Users can upgrade to Demon Express Pro.

Router
A 4 port Ethernet router supplied fully configured and installed on your premises by our engineers

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