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Message of the Day



Latency problems with network services.

Current status information (Demon Status Line - 0800 027 0384)

Last updated 17:20 Jul 02

Date Message
17:20 Jul 02Barry We will be making a change to the load balancing machanism on the IP stream platform to address latency issues. Some cutomers may experience an interruption to their services between 04:00 - 07:00 on the 3rd July for this essential work. THUS regrets any inconvenience caused. The next update will be on Friday the 3rd of July after 7am.
15:30 Jul 02Barry Some customers may be experiencing latency problems with their network services. Our engineers are treating this as a high priority with a view to restoring full service as soon as possible. THUS regrets any inconvenience caused.
17:49 Jun 28sgray The previously reported Broadband connectivity issues affecting some customers are now resolved. We regret any inconvenience this may have caused.
14:30 Jun 28sgray Some Broadband customers may currently be unable to connect. Engineers are investigating.
22:12 Jun 23alank The previously reported issues some customers were experiencing with POP3 email are now resolved.
15:21 Jun 23sextonda Some customers may currently be unable to collect mail from pop3.demon.co.uk. Engineers are investigating.
11:21 Jun 16sextonda The previously reported broadband connectivity issues affecting some customers are now resolved. We regret any inconvenience this may have caused. If you are a broadband customer and are still experiencing issues, please re-boot your equipment before contacting us as we are currently experiencing high call volumes.
12:11 Jun 15sextonda Some Broadband customers may be experiencing internet connectivity issues. Engineers are investigating.
10:40 Jun 15sextoda We are currently experiencing high call volumes. If you are a broadband customer and are still experiencing issues, please re-boot your equipment before contacting us. We regret any inconvenience caused.
18:50 Jun 14philipb The previously reported Broadband connectivity issues affecting some customers are now resolved. We regret any inconvenience this may have caused.
10:50 Jun 14philipb Some Broadband customers may currently be unable to connect Engineers are investigating.
19:11 Jun 03sextonda The previously reported issues affecting connectivity and some customers' Web Hosting and Homepages are now resolved. We regret any inconvenience this may have caused.
11:08 Jun 02sextonda Some customers may currently be unable to connect. Engineers are investigating.
15:49 Jun 02sextonda Websites hosted on the Demon Web Hosting and Homepages servers may currently be unavailable. Engineers are investigating.
15:25 May 24luxtonwi The previously reported issues with Broadband connectivity have been resolved.
11:02 May 23luxtonwi Some Broadband customers maybe experiencing issues connecting to the internet. Engineers are investigating.




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