Text Chat

Demon Text Chat Live enables you to initiate a live chat session with either our Customer Service/Technical Support advisors or one of our Product/Sales advisors. Once connected we endeavour to answer you questions as well as helping to guide you to supporting web pages relating to your question.

To Chat to a Customer Service/Technical Support Advisor live,
click here.

The operational hours for this service are:

Customer Services:
8am - 8pm Monday - Saturday (Including Bank holidays)

Technical Support:
24 hours a day, 7 days a week (Including Bank holidays)

To Chat to a Product/Sales Advisor live, click here.

The operational hours for this service are:
9am - 5.30pm Monday - Thursday (Excluding Bank holidays)
9am - 5pm Friday (Excluding Bank holidays)

PLEASE NOTE: For quality control and training purposes the "Text Chat Live" session will be recorded by Merlin Information System Limited on behalf of THUS plc. The "Text Chat Live" conversations will be stored for a period of three months. Your use of the "Text Chat Live" function indicates your acceptance of these conditions.