We are committed to ensuring that the reports you get via NetTrack deliver the data you want.

Report information - can be produced in tabular or graph format for quick and easy analysis. Standard reports include information such as number of calls, call duration, and time to answer enabling accurate call pattern analysis.

Geographic reports - are suitable for monitoring response to TV advertising campaigns: we can report on call origination by TV region, county or town.

Delivery methods - by e-mail or on-line access. Customers who choose to view their call statistics online can receive frequent updates, thereby allowing accurate up-to-date monitoring of vital performance information. Once you've joined the on-line scheme you'll be given a log-in and password so you can access your chosen NetTrack reports when you choose to. All you need to do is log on to THUS's www.thus.net website and click the Extranet button and go from there. Whether you are operating a Call Centre service or you are a sole trader, THUS NetTrack Call Reporting is designed to provide you with the information you need to put you in control of our inbound calls.

Frequency of delivery - either 15 minutes (online access only), daily, weekly or monthly (online acess and or email).