Helpdesk

Support is available from the helpdesk to assist Turnpike customers connect using Demon Broadband or dial-up to access the Internet. Technical support over the phone is only available for the current Turnpike release. Online support for current and previous versions continues to be available. If you are using an older version of Turnpike then we recommend that you upgrade to the latest version before dealing with the helpdesk. In some circumstances, this alone may solve the problem you are experiencing.

FAQ

To find the answers to frequently asked questions about Turnpike, please click here

News

The newsgroup demon.ip.support.turnpike is used for Turnpike announcements, support and user discussions. With about 1,000 posts per month, this is the favourite source of advice for existing users. Here you can discuss Turnpike with other users.

Documentation

The Turnpike Quick Start Guide takes you step by step through the general functions of Turnpike. Turnpike also has a detailed User Manual. Access to both the Quick Start Guide and the User Manual is from the Turnpike Help menu. Please note that to read the Quick Start Guide and User Manual you will need to install a copy of the Adobe Acrobat Reader.